Have your say
We value what you, our customers, have to say about us and our services.
In this section you can read more about all the different ways you can share your feedback to both Platform and other relevant organisations, including the Regulator for Social Housing.
Have your say - new Consumer Standards
The Regulator of Social Housing are keen to get views on the proposals from registered providers, tenants and anyone with an interest in social housing. We encourage you to get involved and help shape the standards.
Have your say - Tenant Satisfaction Measures (TSMs)
Feedback from our customers is hugely important to Platform and to the housing sector as a whole.
That’s why the Regulator for Social Housing is introducing Tenant Satisfaction Measures, TSMs for short, in a bid to hold housing provides to account for their actions and give customers greater visibility of their performance.
Have your say - Why get involved
Getting involved brings many rewards: you can meet new people, learn new skills as well as help us to improve the services you and other customers receive. You will also get the satisfaction of knowing you have influenced our policy and get to see actual change take place as a result of your involvement.
To find out about all the different ways you can volunteer to become an Involved Customer, simply click on the link below.
Have your say - Community Conversations
We are bringing more Community Conversations to your local neighbourhood. Our Customer and community Engagement team will be out and about in comunites to raise awareness of how you can get involved, have your say and help us shape our future services.
We'd love to meet as many of our customers in our communities as possible, so if you'd like to see a Community Conversation event in your local area, drop the details on this form
Find out how you can join the conversation by clicking on the link below.
